Q. Do members live at the SeniorLIFE center?
A: No, our members live at home and within the community. Our Center is open Monday thru Friday 8:00am-4:30pm. We have an On-Call Nurse 24 hours a day, 7 days a week, 365 days a year.
Q. How do I enroll into SeniorLIFE's program?
A: In order to be eligible for SeniorLIFE's plan of comprehensive health care, you must meet the following criteria:
- You must be at least 55 years of age.
- You must live in one of our service areas.
- Be eligible for Medicaid or able to pay privately.
- Be able to live safely in the community.
- Must be determined to be medically eligible by the Area Agency of Aging.
Q. How much does it cost to participate in SeniorLIFE?
A: There is no charge for persons eligible for, or already receiving, Medical Assistance. SeniorLIFE members receive comprehensive medical care, including home care and prescription drugs with no monthly premiums, deductibles, or co-pays.
For persons not eligible for Medical Assistance, we accept a flat monthly fee.
Q. Is SeniorLIFE a nursing home?
A: No. SeniorLIFE is an alternative to nursing home care. Our goal is to help our members maintain their independence and remain in their own homes as long as possible. If at some point a member can no longer safely stay at home, SeniorLIFE's interdisciplinary team will consider placement in a nursing home as a treatment plan option.
Q. Where do most of the SeniorLIFE members live?
A: SeniorLIFE members can live in their own homes, senior housing complexes, apartments, or with family.
Q. If my mother becomes a member of SeniorLIFE and I would like to discuss something about her care, who should I call?
A: We encourage members and their caregivers to participate in the care planning process. Your primary contact for most questions and concerns would be any member of your mother's care team at the LIFE Center. Our members and their caregivers are encouraged to call anytime.
Q. My parents want to join SeniorLIFE; can they still see their family doctor?
A: SeniorLIFE is a health plan, and like most other health plans, the doctors you can see must be one of our panel of contracted or center-based physicians. If your parents' physician is not one of our participating doctors you may want to consider the following before you decide not to enroll:
SeniorLIFE's primary care physicians and nurse practitioners have specific training and experience dealing with the unique problems that face seniors, such as Alzheimer's disease, diabetes, and hypertension.
There are many healthcare and personal care services provided through SeniorLIFE that are not typically paid for by most traditional health care plans. We are committed to providing you the quality of care to keep you as healthy and independent as possible so you may remain in your home.
Q. Does SeniorLIFE have an age requirement?
A: Yes. You need to be at least 55+ years of age to participate in SeniorLIFE.
Q. What are the financial requirements?
A: You need to be eligible for Medicaid or be able to pay a flat monthly fee.
Q. Do you have to live in a specific area to join SeniorLIFE?
A: Yes. You have to live in one of our service zip codes.
Q. Are there any health restrictions or requirements?
A: SeniorLIFE members must qualify for nursing facility level of care as determined through an assessment by the Area Agency on Aging, and must be able to be served in the community.
Q. If I meet these requirements how do I become a member?
A: You can contact SeniorLIFE at 1-877-998-LIFE or click on the Get Started tab and a SeniorLIFE representative will contact you review the eligibility requirements and begin the enrollment process. Click here to view the eligibility requirements.
Q. Will SeniorLIFE take my Social Security and SSI checks?
A: No. Members maintain control over their finances.
Q. What benefits would I receive if I joined SeniorLIFE?
A: SeniorLIFE provides all appropriate benefits that a member needs, including nutritious meals, transportation to and from the center, recreational therapy, physical therapy, occupational therapy and speech therapy just to name a few. You can request more information by calling SeniorLIFE at 1-877-998-LIFE or you can email us at email@example.com.
Q. I don't care for group activities. Would I have to come to the SeniorLIFE center every day?
A: Members generally attend the LIFE health center two to three times a week. However, some come five days a week while others are there only a few times a month. Your level of attendance will be decided by you and your health care team.